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Wise Auto Group
- Automotive
- Vacaville, CA
About this business
At Wise Auto Group, our success is built on the relationships we create with customers and the community; always centered on trust, integrity, and advocacy. Our brands include Nissan, Jeep, Ram, Chrysler, Dodge, Buick, GMC Trucks, Volvo, Mazda, Kia and Hyundai.
Location details
580 Orange Dr, Vacaville, CA, 95687, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
The worst customer service that I have ever experienced. Stay away from them. I don't have any good words to say about them. If could put minus 5 Star ⭐ I would do that
Terrible reputation in the industry. They are constantly looking for Managers and Advisors. Why? Because good people won't put up with their micromanaging. I know 4 people that have worked for this group and all have said the same thing. I recommend you ask yourself, why would I do business with a company that can't keep their own employees happy? The first step in customer satisfaction is employee satisfaction. This isn't new information, but it is a representation of the arrogance that is present in upper management and ho... read more
Buyer Beware! History of withholding customer refunds, charging for work not needed, smogging unqualified vehicles, and poor treatment of employees. I bought out my Infiniti lease in 2020 from a Wise dealership in San Rafael and purchased an extended warranty through them. They later closed that dealership and relocated the business to Golden State Infiniti (GSI) in Colma owned by Wise Auto Group. I traded in the vehicle in 2023 and filed with Warranty Solutions for a refund from the remainder of the warranty. Warranty Solut... read more
Title: Unfortunate Experience with Wise Auto Group's GMC Store: Lack of Customer Service and Questionable Practices Dear Wise Auto Group, I am writing this post to express my deep disappointment with the service I recently received at your GMC store. Unfortunately, my experience has left me feeling like your dealership not only lacks proper customer service but also engages in questionable practices. First and foremost, I must address an issue that cannot be overlooked - the alleged theft from customers. It is disheartening ... read more
Frequently asked questions about Wise Auto Group
How is Wise Auto Group rated?
Wise Auto Group has a 2.5 star rating with 8 reviews.
When is Wise Auto Group open?
Wise Auto Group is open now. It will close at 8:00 p.m.
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