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Wisconsin Vision
- Healthcare
- Brookfield, WI
About this business
Location details
285 Market Street, Brookfield, WI, 53045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
First of all repeat customer. Exam went fine as usual. The non-existent customer service, poor follow through and excuses really provided a bad experience. I can no longer recommend this business to anyone for any reason. Very off brand, or maybe not, unsure at this point. There is nothing they provide or sell that can’t be purchased elsewhere.
This place and I used to be in a committed, long-term relationship. For over five years, they took care of my eyes, renewed my prescriptions, and even re-lensed my beloved frameless glasses without trying to upsell me into something trendy and weird. The optometrist on my recent visit was great too – explained everything clearly and updated my prescription like a pro. Then I met the new management. On this last visit, I brought in the same special frameless glasses I’ve been using for years, expecting the usual “sure, we can... read more
Jenny and Kalli were so helpful! I accidentally bent my frames and while they couldn't fix it completely they did help immensely in getting it as good as it could be. Thank you so much for your assistance!
Recently I had to order my glasses for first time in my life. I had no knowledge about what exactly I needed and what to consider when I needed them. I visited few places last few weeks and I haven’t decided on any glasses. I went to Wisconsin Vision in Brookfield and found nice frames. Further on I was helped by JENNI and she provided excellent customer service and great salesman skills! I have had very pleasant experience throughout the process and received my glasses in pristine condition and as scheduled! Great job JENNI... read more
I have to say the optometrist was very good and thorough. However, the less than average score is with regard to the supporting staff. There's never enough staffed at the same time, I was put on hold for well over 10 minutes until I hung up and I'm promised callbacks which never happen. I've got trial lenses and can't seem to get anyone on the phone. Unacceptable customer service!
Frequently asked questions about Wisconsin Vision
How is Wisconsin Vision rated?
Wisconsin Vision has a 4.6 star rating with 309 reviews.
When is Wisconsin Vision open?
Wisconsin Vision is closed now. It will open tomorrow at 10:00 a.m.
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