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Wireless Toyz

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4.8
200 reviews
|Mobile Phones|Phoenix, AZ 85032 United States

16878 N Cave Creek Rd, Phoenix, AZ 85032 United States

(602) 788-0353

http://www.wirelesstoyz.com/

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About

Here at Wireless Toyz we pride ourselves on customer service. We have the most knowledgeable wireless experts here. Whether your looking to purchase a phone, repair your device or simply pick our brains with the newest technology we will be here for you. Stop by and I promise you will not be disappointed.

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4.8
200 reviews
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Featured
ermalinda M. review for Wireless Toyz
ermalinda M. on Birdeye

3 years ago

04/26/2020, 15:53 PM
BEST CELLULAR STORE & EXPERIENCE EVER. BEST MANAGEMENT (SEAN FARIDA) KEEP UP THE GREAT WORK. GREAT CUSTOMER SERVICE. THIS WIRELESS TOYZ STORE IS BY FAR THE BEST STORE. JAYR & COOKIE/JAY R'S OOHWEE BBQ
Erin Ladybug review for Wireless Toyz
Erin Ladybug on Facebook

4 years ago

06/23/2019, 02:09 AM
This place is the best and the customer service is amazing
ェイミー 名ジ review for Wireless Toyz
ェイミー 名ジ on Facebook

4 years ago

04/11/2019, 17:45 PM
The sale associated was very kind and helpful, gave us a great deal on fixing my son phone. Definitely going again for other electronic issues I mean have in the future.
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Shane Alexander Tebo review for Wireless Toyz
Shane Alexander Tebo on Facebook

6 years ago

02/08/2017, 10:26 AM
I have had 3 phones purchased/activated here in the past few months for myself and family members and the service here is amazing. The crew is both extremely knowledgeable and honest. I went in there ready and expecting to pay much more yet they found ways to save me hundreds of dollars which is unheard of in this industry. This store under its current ownership with Sean has my business for life.
William Richard Woodhouse review for Wireless Toyz
William Richard Woodhouse on Facebook

7 years ago

09/22/2016, 18:27 PM
Sean Firada the owner was rude and disrespectful. He sold me a phone that didn't work from the moment I opened it and when I went back to the store 6 times to get a replacement phone and i was told Sean was the only one able to process that and get me a loaner phone yet he was out running personal errands and they were unsure when he would be in again. So finally today when I came in he was finally there and I explained my issues with the phone and he told me that if I wanted to get it replaced I would have to leave my phone there and they would send one to me in 8 weeks and they WILL not give me a loaner phone for the inconvenience. So I told Sean that that's unacceptable and they need to make it right now since I have been in here 6 times for nothing. So Sean replied with f*$# you get the f#$* out or ill beat your a$$ this is horrible customer service especially from an owner. I will be calling corporate and reporting this to the BBB. Thanks Sean for a horrible experience with your company and I will be telling everyone I know about this.
Respond to negative reviews
Justin Zhang review for Wireless Toyz
Justin Zhang on Facebook

7 years ago

03/27/2016, 12:54 PM
Great service!!
Zach B. review for Wireless Toyz
Zach B. on Yellow Pages

9 years ago

09/13/2014, 19:43 PM
I recently cracked the screen on the brand new LG G2 I had for 2 days, after calling around to nearly every phone repair shop in Phoenix, I found this store to have the lowest price. It cost me $120 to replace my screen. I had shops quoting me $140-$220 to replace my screen. Aside from them have the LOWEST PRICE IN PHOENIX, I received EXCELLENT customer service, super fast repair, and their shop has just about ANYTHING you need, for any phone, and for any service. After they made the Repair to my LG I informed the Repair technician I needed to buy a protective case, and he was kind enough to give me one for FREE with my repair. (Cases aren't cheap, $15-35) I would highly recommend wireless toyz, and if I need any service done my mobile devices, I will be returning.
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