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Wired For Life
- Home Services
- Russellville, KY
About this business
Location details
6664 Nashville Rd, Russellville, KY, 42276, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If you need security and a family that understands family and what you need. This is the place for you. Excellent service!!!
During the construction of my house Darrell (owner) met me at the build and we walked through cameras and home audio pre wiring. During this time I was provided an estimate to complete the job. I was only required to pay a deposit but due just to get this off my plate I paid in full. When the techs came out to pre wire they mounted electrical boxes to the studs above the doors with the speaker wire. After sheetrock it was determined the boxes were out on the wrong side of the studs and were not centered. Technicians had to c... read more
I was so pleased with the work provided from wired for life. The customer service was exceptional and very professional. They took care of everything in a timely manner and the transition to the new camera system was effortless! Thanks wired for life!
I used ***alarm services for a dozen years. Switched to WFL and had glass break false alarms, and smoke detector issues. They were not able to resolve them, and blamed the issues on my dogs, and the location of the components that THEY installed. Door bell camera was so slow that Package delivery companies were leaving before the WiFi connected and I could communicate with them. This equipment is touted as state of the art. lol. Cheap Chinese junk. I have canceled their services and gone back to ***. Owner stated he was form... read more
Business response:
First, I would like to respond with an apology that this issue was not resolved. Wired For Life strives to keep great relationships with our customers and would love to have been given the chance to resolve this issue. As *** ********mentioned in is complaint, one smoke detector and a glass break detector were causing false alarms. As our tech support confirmed, the placement was an issue due to the dogs barking and their hair. There are signed service tickets where this was explained to *** ********and he acknowledged that ... read more
It took them 3 visits over a month to get my ring doorbell and camera operational. Finally on the third visit they get it operational. Two days later after I have paid for two months for my alarm and camera, I get a bill for $$75.00. I called the owner asking why I was charged an additional $75.00 after I already paid two months for service. He told me it was my phones fault! I’m not the expert in their field, they are! So how am I responsible their lack of knowledge! They should know to turn off my VPN!!
Business response:
Unfortunately, *** *****stood our technicians up twice without a phone call. When we were able to meet, on the third time, *** ***** had additional security on his phone. We are experts in the equipment that we install, not in cellular devices. Also, he was extremely happy with the equipment and services until he received a service charge bill. Apologies for any misunderstanding, but if two technicians are sent out multiple times, a service charge does get billed. We stand by our employees and equipment and apologize for any... read more
Frequently asked questions about Wired For Life
How is Wired For Life rated?
Wired For Life has a 2.7 star rating with 10 reviews.
When is Wired For Life open?
Wired For Life is closed now. It will open on Monday at 9:00 a.m.
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