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Wintrust Mortgage

1.6

About this business

Ryan Richardson is a nationally top rated loan officer, named Top 1% of all loan originators in the country from 2015-2021. Over the course of his career he has helped first time homebuyers understand the home buying process, empty nesters to downsize, and savvy investors to purchase second homes and rental properties. Ryan assists his clients in identifying their short and long-term goals, taking the time to understand how their mortgage has long term affects on their children's college fund, their personal wealth accumulat... read more

Location details

500 Roosevelt Rd 3rd Fl, Glen Ellyn, IL, 60137, United States

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WeekdayScheduleStatus
Mon08:30 a.m. to 5:00 p.m.
Tue08:30 a.m. to 5:00 p.m.
Wed08:30 a.m. to 5:00 p.m.
Thu08:30 a.m. to 5:00 p.m.
Fri08:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.630 reviews
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Michael W.'s profile image
Michael W. 
5 years ago

This Company is horrible. Not only do they give 0 help in an economic crisis and pandemic, but their employees, Samantha ******** and Jason ** *****are the antithesis of customer service. There agent charged me $200+ more than they said they would inputting a phone payment to my monthly finance. Samantha immediately tried to push the mistake off their Company and when I asked her supervisor Jason for a simple response on what would happen with the excess money all he had was sarcasm. Didn?t follow up with any customer servic... read more

Business response:

Hi Michael, we're so sorry to hear about your experience. We take customer service very seriously, so we're looking into this further on our end. One of our specialists will be reaching out to you for more information and to learn how we can help. Thank you. 

Frequently asked questions about Wintrust Mortgage

How is Wintrust Mortgage rated?

Wintrust Mortgage has a 1.6 star rating with 30 reviews. 

When is Wintrust Mortgage open?

Wintrust Mortgage is open now. It will close at 5:00 p.m.  

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