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Wingstop

3.7

About this business

Location details

1998 Katy Mills Blvd Ste B, Katy, TX, 77494, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.7884 reviews
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Lucille Whyte's profile image
Lucille Whyte 
5 days ago

⭐☆☆☆☆ My 19-year-old daughter and her coworker went to this Wingstop around 10:15 p.m., even though the store doesn’t close until 1:00 a.m. Despite being the only customers, they waited over 5 minutes just to place their order and another 20–25 minutes for their food. After they received their food, the employees turned off the dining room lights and left them sitting in the dark for over 7 minutes while they were still eating. The bathroom was locked, they were refused access to wash their hands, and staff refused to provid... read more

Nadia Barrett's profile image
Nadia Barrett 
6 days ago

I am extremely disappointed with my experience at the Wingstop location in Katy Mills. When my coworker and I entered the restaurant, we waited nearly 10 minutes before anyone even acknowledged us. After finally placing our order and receiving our food around 10:30 PM, the experience only got worse. While we were eating, the employee who took our order began putting chairs up around us and directly behind me. She repeatedly bumped into my chair without apologizing or showing any consideration. Shortly afterward, the restaura... read more

Hailey Fuentes's profile image
Hailey Fuentes 
6 days ago

On 06/15 I visited this location with my manager and had a very disappointing experience. While we were still eating, the lights were turned off at 10:30 PM despite the restaurant not closing until 1:00 AM. Staff repeatedly bumped my manager with chairs while putting them up around us, making us feel rushed and unwelcome. Additionally, when we requested to speak with a manager or obtain contact information for someone in a higher position, our requests were refused. Communication was also difficult, as the managers on duty w... read more

Lucy Lui's profile image
Lucy Lui 
a week ago

If you want hallow fries, come here. I don’t understand if they were old or frozen, wing flavor on point although every single wing had bones sticking out & had to spit bones out on several bites. There was so many orders even tho there was plenty of people only one guy killing it with a frustrated face. This went from 3 stars to 1 star. My husband wanted to go back so I didn’t eat but we noticed the wings were on a side pre-cooked and they would just refry them when you’d order them. He said he will never go back either. Ta... read more

Chris Nolan's profile image
Chris Nolan 
2 weeks ago

Very poor customer service! Rude management that wants his voice to be heard. Not the customers voice. My chicken was undercooked. Incorrect change was given and as well as corn being dropped on counter and I had to ask to throw it away and give me some more corn. This store lacks management skills very badly. Manager also states he’s been working there for 15 years and nothing is going to happen. Starting to think it’s true because this behavior seems to be allowed. Oh and to mention they called cops on me. Typical… Black m... read more

Frequently asked questions about Wingstop

How is Wingstop rated?

Wingstop has a 3.7 star rating with 884 reviews. 

When is Wingstop open?

Wingstop is closed now. It will open tomorrow at 9:00 a.m. 

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