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Wingstop
- Chicken Wings
- Highland Village, TX
About this business
Location details
2230 FM 407 Ste 290, Highland Village, TX 75077, Highland Village, TX, 75077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I admit I made the mistake when I ordered from the wrong Wingstop. Called asked the manager for a refund and he refused. He didn’t even offer half back or anything…. Again I made the mistake. Told them I ordered on the app and for some reason it ordered in Highland Village and I live in Decatur. He didn’t care…he said absolutely not.
3/20 of my wings were flats…their response? “Next time order all flats”. I did not want all flats I wanted a mix, not looking for 50/50 but geez 15% aint that. Horrible customer service.
We ordered 12 pice in bone combo...6 cowboy lemon and 6 originl hot. That was not what we received. They said the 6 were right and the other 6 were spicy Korean. They were supposed to make the original hot. Again after remaking them, they were dtill not original hot. It turns out none of the 12 were actually correct, but we had been there too long. We ate 3 wings. They all tasted life someone had spilled a salt shaker on them. I tried to get a Coke from the machine and it needed to have the line switched, so settled on anoth... read more
Yazmin at the host stand was friendly and attentive, and she made the check-in process smooth right from the start. I stopped by Wingstop (store #2672 on FM 407) for a quick walk-in to-go order and had a really good experience overall. I ordered a 10-piece boneless with Hickory Smoked BBQ and Korean BBQ, and both flavors were solid. The Korean BBQ had a nice sweet and savory kick, while the Hickory Smoked BBQ was smoky and well-seasoned. My total was only $7.58 for 10 wings, which is a great deal. They also offer combos unde... read more
My order was incorrect, that’s not a big deal. Things happen. I called to tell them my order was wrong. Eduardo answers the phone and tells me he apologizes. Asks if I want to remake the order or if I want store credit. I say store credit bc takes me an about 20 minutes to drive to the Wingstop and 20 back. 10 minutes later I get a phone call from Eligio. Terrible service. He says that I have to go back for a new order and that I must show him the incorrect order. He’s basically calling me a liar. Now I understand if it was ... read more
Frequently asked questions about Wingstop
How is Wingstop rated?
Wingstop has a 3.7 star rating with 243 reviews.
When is Wingstop open?
Wingstop is closed now. It will open tomorrow at 9:00 a.m.
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