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5601 Liberty Grove Rd Ste 600, Ste 600, Rowlett, TX, 75089, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Experience was horrible Im waiting on a "real" manager response now. Ive emailed - Liz Guzman wil not help, filled out contact us page, FB chat, BBB etc no response yet.
Order online and when 1 hour had past i called wingstop to see where my food was i am on the phone with them when the driver pull up she ask him why it took so long they are arguing on my phone going back and forth i take the food get ready to eat and the food is cold i call her and tell her she said they were going to refund my money this happen 4/6 today is 6/19 and i have call them they kept telling me its coming i have email corporate nothing wingstop is full of bs and the mangers don't care because it's not there money
The worst customer service ever! I got home and my order was incorrect so I called to inform them and I was placed on hold. Once they got back on the phone i was told the cook said I was a lye. I had to drive back to the location to prove to them my order was incorrect and I wasn’t lying as they stated. I showed that the wing flavors on the receipt from when the order was placed was different from the flavors in the box. I also informed the cook said he didn’t make one of the flavors I received in the box, but here it is! I ... read more
The worst customer service ever! I got home and my order was incorrect so I called to inform them and I was placed on hold. Once they got back on the phone i was told the cook said I was a lye. I had to drive back to the location to prove to them my order was incorrect and I wasn’t lying as they stated. I showed that the wing flavors on the receipt from when the order was placed was different from the flavors in the box. I also informed the cook said he didn’t make one of the flavors I received in the box, but here it is! I ... read more
Food is great and so is the customer service.
Wingstop has a 3.7 star rating with 548 reviews.
Wingstop is closed now. It will open tomorrow at 9:00 a.m.
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