Windstream

SAM - 

on Google

2 weeks ago

Disgusting company. They make it as difficult as possible to pay your bill so they can charge late fees which DOUBLE THE PRICE! 

Pam LaFontaine 

on Google

a month ago

Caution!! DO NOT USE FOR INTERNET! They will raise your prices and when your service fails they cancel your appointment for the tech to come out without notification. HORRIBLE CUSTOMER SERVICE. Problem was escalated and no one seems to care. They just say “make a new appointment days away!” Caution!!! 

K K 

on Google

3 months ago

I've had Kinetic fiber internet for about 7 years now as it was the first ISP to offer service in my neighborhood when the neighborhood was first being built. Whenever the internet is working, the speed is very fast and stable. However, if anything goes wrong - it is an entirely different story as it is a smaller company than other ISPs and the customer service is poor. Windstream recently left me without internet from February 19th - February 26th as it was the soonest they could get a technician to come out to repair the c... read more

Nicole Salaam 

on Google

5 months ago

I have never experienced such horrible business practices! If there is anyone else in your area, please choose them! Anyone will be better than Windstream!!! I requested service and here it is 2 months later and still have no service!! Deplorable business! 

Brandy Keith 

on Google

5 months ago

VERY SAD EXCUSE FOR SERVICE PROVIDER. After 30 YEARS of DEDICATED ON-TIME PAYMENTS, my Aunt was forced to switch to a different company all because wind stream wanted to schedule her 9 days out for service connection problems!! She had been struggling with connectivity issues for a while and then one day it just completely stopped working. She called and reported multiple times over a 3 day period, yet their idea of a valued customer is another 9 days away. She has been working from home since 2020 and her job requires inten... read more