Windsor Quail Valley Post-Acute Healthcare

Bessie Rochelle Ross Neal 

on Google

3 weeks ago

Nice looking facility on outside. Does not have staffing to meet the needs of patients that are fall risks and needing rehab. Had to withdraw our loved one and return to care at home since the family was doing all the care in the facility. Whenever call button was pushed, it took over 40-50 minutes for a response. Administrative team tried to rectify situation but there was no resolve. 

Carol “CJ” Howe 

on Google

a month ago

This is a beautiful facility with great staff. 

Kevin Cuneo 

on Google

a month ago

I want to extend a heartfelt thank you to Windsor Quail Valley Post Acute Rehabilitation Facility for their outstanding care and service. This is a fantastic facility with kind, compassionate, and professional staff who go above and beyond to ensure patients feel supported and cared for. I recently referred a friend to this facility, and they were so impressed by the exceptional staff and quality of care that they chose to admit their loved one. They have been incredibly pleased with the level of attention and kindness provi... read more

Lepaula Lang 

on Google

a month ago

I found physical therapy to be amazing including the physical and emotional therapy from staff. Although the nursing assistant lacked on so many levels from loud conversations in the hallways about and including personal, other staff members, and patients. Early morning noises of equipment intruding on needed rest for patients. Let me mention the issue of return calls from admissions until I was admitted to a hospital with assistance from the hospital social worker did I receive a return call after a week of reaching out. Th... read more

RBM EOE 

on Google

a month ago

Patient care is poor. Staff has little compassion for the residents.