WindowRama

Joseph Grillo 

on Google

a week ago

Oh man do I wish I read some reviews before trusting Windowrama to install a new window in a nursery for my baby. Where to start, Shawn the sales rep came to give us a quote, we very explicitly wanted a full frame replacement of our old window. We discussed cost and how it would be a more expensive option. We agreed, and upon installation day, the install took no more than 1.5 hours where they took the old window out and put in a smaller than discussed window and did not remove the old frame. The worst part is the whole team... read more

Sabrina Moye 

on Google

2 weeks ago

Terrible!!!!! Went to the Orange Ct location 8/30/25 and asked for a storm door LOCK. Waited one week only to get a handle set, that was sent back and again with a different sales person the wrong item was ordered. I explained exactly what I needed, even showed him on one of their store room doors what I needed. Two weeks later, the wrong item again!!! Was told they could order the correct item and it would be another two weeks. I asked them to cancel the order all together. Made a few calls to the store to follow up on my r... read more

Thomas Tedeschi 

on Google

a month ago

I spoke with Allie at WindowRama today. Back in June, I bought a storm door made by Anderson out of their clearance section. When I installed the door, I did not realize that there was no lock mechanism in the door. I explained this to Allie and she answered all of my questions and assisted me in finding what I needed. Allie went above and beyond to assist me. On top of that, her professionalism and courtesy was top-notch. I wish every time I called a store for CustomerService or help with something I could have a representa... read more

Florence Cassidy 

on Google

a month ago

I called yesterday to the after purchase service and parts. They mailed me the part that I needed in 24 hours and what customer service!! They are awesome. 

Jacquelyn Davis 

on Google

a month ago

I had to replace parts for a glide window from 2002. I brought it in and was pleasantly surprised when the parts department went above and beyond to help me. Not only did they provide me the parts… they provided me with a courtesy and actually put the necessary parts into the window for me!!! The proceeded to tell me exactly how to reinstall the window back at home. I couldn’t be happier. I always use this location and again here is another example of why… Excellent customer service from every department..! Thanks again.