Window World of the Space Coast

craig d 

on BBB

11 months ago

i purchased 8 windows from the previous owners I did not know the owners or the builders had changed. i feal the equality of the 4 windows and screens I have purchased are way below the quality I was expending from the new owners. the screens are about 1/4 inch short and do not cover the opening. the screens are so cheaply made the corners of the screen have bigger holes then the buds and have no support for the screen. the windows are worst the windows when lock can be pulled down inches the side support hide this. I've had... read more

Rich M 

on BBB

a year ago

I purchased a door from Window World in Rockledge. Renee who identified herself as the plant manager told me she could not tell me when the door would be received from the supplier. The first door they brought was wrong and had to be returned. The second door took longer than the first door to receive. The plant manager knew nothing except it is the suppliers fault. I received a message that my WINDOW LITERALLY just came off the truck. I thought that the plant manager would have known I ordered a door. Some good things now. ... read more

Peter D 

on BBB

a year ago

They lied multiple times about permits, promised 10 -12 weeks took32 weeks, windows were 2 inches too small , filled in with plastic strips and chalk, ordered a patio slider door with screens, got small door ,filled with wooden plants to fit, covered up , again with plastic strips, and no screen door. Do not use them 

Gail D 

on BBB

a year ago

We had a great experience several years ago with the order and installation. Our issue we have been trying to get a window repaired since October 2022. The spring on a large impact window failed and we just need it replaced. We were told that we would have a call this month June 2023 to schedule an appointment. There have been several of these promises that have not materialized. I called again today again and am waiting for a call back. I am going to have to advise that no one use this company now. After seeing the other re... read more

Randolph G 

on BBB

a year ago

I had Window World of the Space Coast/Orland replace most of my windows and sliding glass doors, the product is good but the install was a nightmare. I would not have wish that install on anyone. From the time I ordered my windows through completion took over a year. It's time to replace the double front doors and some custom half round windows and guess who is not getting a chance to quote... You messed up the first time and it does come back to haunt you. So I hope other people see really how bad this company is. I not say... read more

David F 

on BBB

a year ago

I have made several phone calls over the last few weeks since the day you did the install. I keep being told that a manger will contact me. It has been over three weeks. The job was not finished, no one in your organization seems to care enough to even apologize or try to rectify the situation. The one slider that was installed has a chip in it as well. I used Window World when I lived in Virginia many years ago. Times have changed in regards to having a happy customer. I wish I would have read the reviews because I would ha... read more

Clayton S. 

on BBB

2 years ago

Impact resistnat resistant door installed 5/26/2021. Leak discovered Aug 2022. Have not been able to get anyone to come check door for problems even though there is an "Allinclusive Transferable Lifetime Warranty." Prent company in Sanford will not return my calls. 

Laura H 

on BBB

2 years ago

Ordered and paid for a screen door for our sliding glass door, almost a year now. Been calling to find out what's going on and no one knows. Contacted corporate and they were supposed to have the manager call us back. Have heard nothing. 

Charmaine B 

on BBB

2 years ago

I ordered 10 windows and paid in full. I'll start with what was good...the windows are great as was the price and installation guys. However... it took five months to get the windows installed and they were missing one window. They couldn't install the front windows without having both. It's been over a month without resolution. I've called almost everyday! I've called the Rockledge office, the Sanford office and corporate. Corporate was useless, they sent me to a voicemail, to which I've never received a call back. Everyone... read more