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Window World of Ocala
- Windows Installation
- Ocala, FL
About this business
Window World of Ocala carries a full line of replacement and new construction windows and doors. Counties and cites we serve include Gainesville, Marion, Alachua, Lake, Sumter and other adjacent surrounding areas. Our objective is to provide you with the best, most energy efficient, and lifetime warranted vinyl replacement windows and doors, at the lowest possible price. All Window World vinyl products are made from virgin vinyl rather than recycled vinyl and have a lifetime limited warranty. We offer professional installati... read more
Location details
35 SW 57th Ave, Ocala, FL, 34474, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I hired and paid for some new windows from Window World . They came and I stalled them and when I went outside to see the finishing job I was in shock. The workers had left gobs of caulking all around the window and on my window ***** has hand prints of caulking all over them. I asked the worker if they were going to fix the mess and he said no I would have to hire someone to repaint. I had just had my houses paint red a few years before this. I called and submitted photos to Window World and all I got was that this happens.... read more
Business response:
As we expressed before we apologize for the inconvenience and your displeasure. Your concerns were not taken lightly and were handled internally. As we explained it is sometimes hard to get a clean straight edge with the caulk on a stucco home. ** offered to come over and touch up the paint around the windows which you declined. We have no record of you asking for compensation. The stickers you are referring to are adhesive vinyl to match the window and made for that application specifically. If you would like to address thi... read more
Need to vet and train installers better. Ordered my windows March 4th 2024, and installed the first time July 17th 2024. My screen door was put in backwards and several other issues. I called to report the issues and talked with ******. I got nothing but excuses and defense of their contractors with everything I said. That evening we noticed more issues including the door lock on the sliding door. A person came out to fix it and reported back about how bad the installation was. ****** changed her toon and apologized and set ... read more
We had our new windows and sliding glass doors put in a few years ago and loved them until our biggest sliding glass don't started giving us problems. After several service calls it was discovered the installer had installed the bottom track wrong. A new track was ordered in June 2021. At first we were told it would arrive in September, then October, then December until they finally gave up and said they had no idea when it would be manufactured. Two weeks ago I got a call saying they are going to replace the whole door fram... read more
This branch is TERRIBLE. I have used Window World in Brevard on 3 house flips. Then started buying in Ocala area. Sharon the manager here is awful. She is super rude and unprofessional. The whole project last year was done wrong. I requested CWS windows made in Ocala they ordered different window manufacturer the windows don't auto-lock and I am stuck with them. The front door and window they didn't even order which put my project 3 extra months behind. Sharon had the nerve to ask me for text messages proving my door order a... read more
Recommendedinstallers were great. It took awhile to get the windows and sliding door. Then the sliding door came incorrect. Had to wait another 3 months for it to come in. All in all, we are very happy with the windows and doors and would recommend them.
Very Efficient and very polite neat installers. This is our second time purchasing from window World. I love their windows you cannot go wrong
Lifetime guarantee on the windows, fairly priced. I had gotten an estimate from a different company. They came in with a higher price and only guaranteed the work for 20 years. High quality windows with a great technician (Todd) who communicated with me before and after the windows were done installed.
My parents had a job done in March, one of the windows broke during installation . No big deal we though, and another window was ordered. Surprise “ wrong size” Since then they get nothing but excuses. It’s been 6 months. The job has been paid in full. ( No city inspection of course). Because the job is not completed. BBB will soon be involved. Stay away from this place. Plus the jobs are sub to contractors.
Installers pleasant worked neatly cleaned up after them selves kept me updated on progress Windows are exactly what I expected an give great value to my home Have told neighbors how pleased I was
Frequently asked questions about Window World of Ocala
How is Window World of Ocala rated?
Window World of Ocala has a 4.5 star rating with 403 reviews.
When is Window World of Ocala open?
Window World of Ocala is open now. It will close at 5:00 p.m.
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