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Wilora Lake Healthcare Center
- Rehabilitation Center
- Charlotte, NC
About this business
Wilora Lake Healthcare Center is a place to get better, a place for living. As a 70-bed skilled nursing center, and a proud member of the Consulate Health Care family, our culture creates a community where Consulate staff cares for patients and residents like family, not because it's their job, but because it's their calling. We are Ambassadors of Care.
Location details
6001 Wilora Lake Rd Suite 200, #200, Charlotte, NC, 28212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Does this provider adhere to the customer is always right policy? Yes, they listen to all complaints and make every effort to correct the situation. Did you spend a lot of time in the waiting room at this provider's office? No, my appointment started at the scheduled time Did a staff member acknowledge or greet you when you entered? Yes, I was greeted when I walked in Is this business in a safe neighborhood? Yes, it was in a safe enough neighborhood Did you feel safe in this provider's care? Yes
Did this provider pressure you to purchase any unnecessary products during your visit? Absolutely not! I was never uncomfortable Did this provider ever take personal phone calls while in the appointment room with you? No, they've never taken personal calls with me Were you able to relax during your appointment? Yes Did you leave the office feeling satisfied with your visit? Completely! Did this provider ever postpone your appointment? No, they never postpone my appointment
Was this provider's office easy to locate? I got lost, but eventually found it Did this provider seem irritated to be working with you? Yes, they seemed like they wanted to be somewhere else Is this business handicap-accessible? Yes, but it seemed extremely out-of-date Did this provider wear an obnoxious cologne? No, they didn't wear any cologne Does this provider remember you by name? No, I always have to remind them
This place is GHETTO. Toilet was broken for 2 days before they sent anyone to fix it. They gave my husband night meds in the morning as pharmacy messed up. They said pain med was not ordered when the meds were in the drawer. Husbands legs had fluid and took five days to give him anything. Don't go there.
Did this provider answer all of your questions? None of my questions were answered Was this provider's staff friendly? No, they were rude Was this provider's office easy to locate? No, I couldn't even find it with my GPS Are you going to visit this provider again? Not if my life depended on it
Would you refer this provider to a family or friend? No, I wasn't impressed
Was this provider argumentative or easily angered? Somewhat, they didn't want to listen to almost anything I said Does this provider give unbiased advice? Definitely not! It was obvious they just wanted to make money! Did this provider ever dismiss your concerns as unimportant? Sometimes, I usually have to convince them to look into the situation Was this provider's office too loud? No, it wasn't too loud How would you compare this provider to others in his/her field that you have visited? Not the worst, but certainly not th... read more
Frequently asked questions about Wilora Lake Healthcare Center
How is Wilora Lake Healthcare Center rated?
Wilora Lake Healthcare Center has a 3.2 star rating with 92 reviews.
When is Wilora Lake Healthcare Center open?
Wilora Lake Healthcare Center is open now. It will close tomorrow at 12:00 a.m.
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