Wilmington FedEx Pickup Location

T 

on Google

3 weeks ago

The current store manager was very rude and dismissive, when I had to return an item that I purchased. He was very condescending and forced me to purchase a box I did not need nor was required to have for my return. He looked as if I was bothering him and already had a nasty attitude before I even said a word. He should be given a couching on customer service and leadership since he lacks the patience and due diligence to assist customers. Wish I could give this place 0 stars. 

Jemy V 

on Google

4 months ago

I entered the store with a lot of stress and anxiety because a different service lost my package that was time-sensitive. Mr. Albert was very kind and full of empathy for my situation. He gave me my options and helped me with mailing a new package which reached the very next morning just like he said it would. Such a kind gentleman! 

Jay Bucic 

on Google

5 months ago

Had to print a non-standard size poster and service was very helpful and got it done quickly 🫶 shout out to Albert 

Joe Pack 

on Google

7 months ago

This place never fails to surprise me! The stuff here have been always rude & unreliable until they finally got the new self scanning machine to drop off packages which really helps with these cranky lazy workers! When you come to this location you feel that you owe them something or you are under their mercy! This time they could not give the Ground driver or let him know that there is packages to be picked up. The Ground truck just got there when I dropped the package off which means my package should have been on its way ... read more

The Captain 

on Google

a year ago

Ordered a couple sets of blueprints and they did not come out correctly from the poster printer. Geoff the Manager was there when I picked them up and he took care of it right away. Can’t ask for much more than that.