Willows at Winchester Care

Anna360 “runalot” 

on Google

4 weeks ago

I wouldn’t recommend this places. No communication, no calls back. We never got a call back from the Dr. lack of communication between staff. No notification that our mother had fallen. When we called to speak to our mother it was always a hassle. It was always something. They need to be sure to place the call on hold heard frustration when we called. This place was not helpful at all. We finally paid a transport company to get our mother to another state. Since returning home and proper care from her physician she is thrivi... read more

Anna360 “runalot” 

on Google

a month ago

Not sure why my review was deleted from February 2025 I wouldn’t recommend this place to anyone not even my dog for the skilled part. The communication part is horrible. They don’t relay messages we waited 3 weeks and still waiting for someone to call us back to get an update on our mother as we had planned since day one to get her home. We wanted to speak to the dr cause we had concerns when I brought it to their attention we were told that the dr don’t usually call family back unless it’s life changing. I called to speak t... read more

matt780 

on Google

2 months ago

This place is not good mom stayed here and she was not treated the best hit call lights no nurses come help 😡 

Peggy Durham 

on Google

6 months ago

I was so embarrassed when I walked in Elk River Nursing Home on Memorial Drive. it was so pathetic. It was so nasty. If my mom or my grandparent were there, they'd be out in no time. It's not fit for a dog. Patients are declining bc it's all about money and not the health of a patient. Understand it's a nursing home but why give patients a raw deal? Would you want your mother, father, sister, brother, or someone related to you live in that filth? Next time I go there, I'm taking tons of pictures and it will go in the newspap... read more