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Willowbrook Ford, Inc. Parts
- Automotive
- Willowbrook, IL
About this business
Location details
7301 Kingery Hwy, Willowbrook, IL, 60527, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
We are here on Route 66 doing some filming...would have loved to do business with Wilowbrook, but they told me they had to keep my truck for 24-48 hours just to scan for a code. I stated that I was willing to pay for the diagnostic scan. The service writer refused...No exceptions, no conversation...just no. I took myself down the road 2 min away to Route 66 Auto...THESE GUYS ARE AMAZING. They charged me a very fair $35 to let me.know we need to get a new catalytic converter when we get.home from this road trip. Boom Done Wil... read more
I made an appointment for a recall service and took a day off from work. When I arrived, the staff told me that I was supposed to call to confirm the appointment, and they didn’t have anyone available to take care of my car. Very disappointing.
Poor customer service. Dan, your auto parts manager, was hostile for no reason! My dad only had a question about a return; however, there was no explanation until the issue was escalated to the assistant general manager. Your employees need better training on how to interact with the public and articulate policy without being rude, short, or unresponsive. Lack of professionalism will make you lose business.
Frequently asked questions about Willowbrook Ford, Inc. Parts
How is Willowbrook Ford, Inc. Parts rated?
Willowbrook Ford, Inc. Parts has a 2.9 star rating with 16 reviews.
When is Willowbrook Ford, Inc. Parts open?
Willowbrook Ford, Inc. Parts is closed now. It will open tomorrow at 7:00 a.m.
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