Willow Street Tire & Auto Services

Kev O. 

on Yellow Pages

9 years ago

If getting work done on a quote and going over by 200 dollars...then the parts put on did not even come close to remedy the problem or from scuffing up brand new rims & center caps all in the same service and not to follow up to repair those issues to the customer and pay for is just the case and business apparently. 

brian.hershey 

on Yellow Pages

12 years ago

Good garages are few and far between so once I find one in my area I stick with them. I've used WSTA for 6 years now with two vehicles and I've been happy with every transaction. I love the family atmosphere in the office where you always have access to the people in charge of the operation. I'll support local families that take fishing vacations over corporate Pep Boy pigs any day! 

rinehard 

on Yellow Pages

13 years ago

I don't understand the negative reviews. WSTA was referred to us by neighbors who had been going there for years. We were looking for a place that was reliable and trustworthy. In the 5 years that we have been going there with 6 different vehicles (we have 2 teenage drivers, as well), we have never been disappointed. Highly dependable work, sometimes on short notice. As a matter of fact, my oldest daughter was having car issues while my wife and I were out town. Skip was extremely helpful and took my daughter right in and ha... read more

jvstevenson 

on Yellow Pages

13 years ago

I have no idea how this garage stays in business. It's not so much the uncomfortable wait time that you spend sitting in the main office, surrounded by dogs drooling on your feet, or the tedious wait you experience as the secretary blathers on about bass fishing to her friends while you stand in line for 15 minutes waiting to get your keys back, but the overall nightmare of an experience that comes from bringing your car to Willow Street Tire & Auto. Sure, you may get your car back repaired, for only a slightly higher price ... read more

deho13 

on Yellow Pages

14 years ago

I read the review of the last person, and I actually don't know how they remain open. I heard the husband is a great mechanic, but his wife is a total whack job, very rude to cutomers. I wouldn't refer anyone there nor seek their business. He needs to can her. 

eharter496 

on Yellow Pages

14 years ago

Was a long-term customer and actually sent many people to this repair shop even though the office manager is a horrible person to deal with. Last week, I took my car in for a repair to the windshield wipers and they actually broke my windshield. I called to let them know "we have a problem" and the office manager said I'd have to take my car to a glass place to have it fixed (brush off). The glass repair person was able to determine that the repair job to the windshield wipers was the cause of the windshield damage. I stoppe... read more