This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
200 McCormick Rd, Cartersville, GA, 30120, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
If I could give 0 stars I would. I recieved a dead tree and their response was “ these things happen.” They stated there’s only a partial guarantee but no refund-meaning you have to pay shipping to receive a new tree replacement. I’m Very disappointed and I wish I would have read reviews before I purchased a dead tree. Don’t bother with this company at all. Don’t get screwed like I did!!!!
When I had aproblem I always went Jay .I never had a problem with Jay .Yes ,I ,ve order from them for yrs .We talk about it ,Jay has never gave me a problem ! As a matter of fact he has help me when I have had a problem with a plant . They have been go to me
I tried to contact them last year to cancel an order when I had family emergency and had to relocate. Charged for order at time n then months later sent me about to ship notice, so I called back to cancel. The lady that always answers the phone said to call back when it actually shipped fedex. I did as instructed and when called her back, she said could not cancel, return or reroute the shipment. Unless I paid 25$. By this time, I had also talked to FedEx who advised I was recipient n could not change the delivery but ship... read more
Purchased 3 trees from this company and one was dead. I contracted Willis Orchard and they wanted me to send them $35 to cover shipping for a tree I paid $45 for??? This is the way they provide customer service???? I can only imagine how many times this has happened to other customers but I will check with the BBB and file a complaint.
I ordered several trees from Wilis Orchard, the majority arrived ok not near the size I paid for. Two, however, arrived broken, I called them I emailed them twice then had to call again. The representative stated they would send replacements out that I was to keep the box as proof. I called in again after two weeks and no shipping notice. I spoke with Carrie, she was very rude told me that this was their busy time that she would get them out. I ordered trees the same day from another company and received better-looking tr... read more
Willis Orchard Company has a 2.8 star rating with 439 reviews.
Willis Orchard Company is closed now. It will open on Monday at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com