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Willington Surgery
- Derby, ENG
About this business
Location details
Kingfisher Ln, Willington, Derby, ENG, DE65 6QT, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:30 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Having transferred from another local surgery a few years ago, I could not be happier. The staff here are without exception wonderful. The best receptionists who actually want to help and doctors that are proactive. I could go on and on. Thank you all.
This is a wonderful example of how a GP surgery should be. Friendly, efficient and very helpful reception staff, and doctors, nurses and pharmacist prepared to listen and go out of their way to help. Five stars.
Have tried to get an appointment at this surgery for 2 weeks. Rang at 8am every day. Sent to Hatton pharmacy last week but this did not work. Continued to try again & still no appointments. How do you get to see a GP any more? How can you get past an unqualified receptionist?!
The surgery computers need to be updated as the receptionists take forever to get anything done which means you’re in a queue for over 20mins, the doctors & nurses sadly can’t wait to get rid of you so you are moved on like you’re on a production line like they don’t care none about you, also if you move out of there catchment area just by a few yards they cancel your account & tell you to find another surgery even tho you will be back in there catchment area in a few weeks which means a hole heap of stress for you & your fa... read more
Partner rang this afternoon as had developed severe sinus infection, feeling poorly, swollen face and loss of balance. Told no appointments and to ring tomorrow morning at 8am, or go to Walk in Treatment Centre. Fat lot of good. Not happy at all. Shoddy service. Treatment centre gives appointment for Royal Derby for 7pm. Got there no appointment on screen. Next appointment 10.30pm! Informed that could have got treatment in pharmacy. Why did surgery not say this. Complete bucket passing. Not happy at all.
Frequently asked questions about Willington Surgery
How is Willington Surgery rated?
Willington Surgery has a 3.5 star rating with 59 reviews.
When is Willington Surgery open?
Willington Surgery is closed now. It will open tomorrow at 8:00 a.m.
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