Williamsburg Pak & Ship

Andrea Waugaman 

on Google

10 months ago

I brought in a textbook and a prepaid media mail label. Unfortunately, my book was packaged in a priority flat rate box which resulted in me having to pay a fee since the service on the label did not match the service used. I brought this to the owner to hopefully be compensated for the fee. Despite the documents I brought, I was met with defensiveness and adamancy that the business/employee did not make this mistake. After sitting in my car upset at the situation, the owner decided to come outside and "make it right" by com... read more

Brent Hillman 

on Google

a year ago

I was recently in Williamsburg, the end of August, to assist a family member who is moving. I was bestowed a wonderful piece of art that they had collected while in Egypt. I needed to ship it so I went to this place to check on shipping costs. After speaking with Dennis for awhile, I told him I was going to get a quote from UPS. He called me back and told me I could have it had delivered (just one person to pick up and deliver) and gave me a great quote. I live in Tampa. Well he told me it would be the first part of Septembe... read more

Tori Brown 

on Google

a year ago

I went to 5 other fed ex locations before I came here. Every other store was just a drop box and was absolutely zero help. The young woman inside was more than polite and got me all set in no time at all! Phenomenal performance. 

Marc and Donna 

on Google

a year ago

My husband and I came in to use the notary services. Mr. Pallister helped us immediately. We had multiple documents to notarize, some which needed two witnesses that we didn’t have. Mr. Pallister went to the business next door to assist us, but everyone was busy with their own customers. Mr. Pallister however, didn’t stop there. He knew we would both be really inconvenienced if we had to return to get this done. Not only us however, but our witnesses too, who would have to take out time from their day to come with us. Mr. Pa... read more

Miranda Davidson 

on Google

2 years ago

Customer service is terrible. Shipped a package and person never received it. Company called my old work number and left a voicemail once. Never received and Email or letter notifying me. Happen to go into my old work place and a coworker mentions the voicemail. Called up there to see about my package and the lady was rude and claimed they’re not a storage place and it wasn’t her fault they didn’t get my new information but I know for a fact I gave it to her when shipping my package. So $97 down the drain. I will NEVER use t... read more