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Williams Family Dental
- Orthodontists
- Visalia, CA
About this business
Location details
2744 W Main St, Visalia, CA, 93291, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Love Holly as my trusted hygienist and Dr. Nickel and Dr. Johnson handle my general dentistry. The whole team is professional kind and easy to work with. As far as the difference in names and owners from Dr. Williams I see no difference. I will forever have a place in my heart for Dr. Williams but I know this team is making him proud. Life is forever moving and changing. I would say if you are not happy move on. There’s no reason to sabotage an honest business with crappy reviews.
Very poor communication and follow-up. On January 18, the office submitted a VA preauthorization request for me. It is now April and I have not received a single update or phone call from them. I had to call multiple times just to ask for a status. When I contacted the VA directly, I was told the request had already been sent back to the office due to an incorrect billing code they submitted. The office never informed me of this and continued to say they were “waiting on the VA.” I also called about a cracked bridge and was ... read more
This place has gone down since the new owners. It’s been a yr now since I went for X-rays to get something fixed. Months go by with no follow up calls to me but the bills sure kept coming. Finally I call them for updates and nothing. Almost a year and I went in for yet another X-ray. It’s been over a month no follow up calls from them again. Left VMs and still nothing. Loves this place when it was Williams Family Dental. I WILL NEVER RECOMMEND THIS PLACE TO ANYONE. How do you no follow up with patients. Do better.
If I could give less than one star, I would. Let me say this: they don't know how to properly glue a crown. It fell off three times! They project an image of expertise with their pleasant attitude, but it's misleading. Their focus is on pushing the most expensive options, even if those aren't in your best interest. Money comes first for them, and you come second.
Frequently asked questions about Williams Family Dental
How is Williams Family Dental rated?
Williams Family Dental has a 4.1 star rating with 80 reviews.
When is Williams Family Dental open?
Williams Family Dental is closed now. It will open on Monday at 8:00 a.m.
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