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Williams AutoWorld
- Automotive
- Lansing, MI
About this business
Location details
2924 E Grand River Ave, Lansing, MI, 48912, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
You send misspelled mailings. Why? After my experience I had with your service write up area plus your rudeness on the phone and lack of customer respect, I have no intent on doing business with Williams. I will drive to another Subaru dealer for service instead of Williams. I tell anyone I meet to look elsewhere for a car or service. I feel sorry for the employees. They should be the faces of a dealership, not those in charge!
DO NOT USE WILLIAMS AUTO WORLD. Our family member bought her Hyundai from them brand new, now it has 39,000 miles on it and it left my wife stranded on the side of the road on the way to a Dr appointment. IT HAS BEEN 10 WEEKS AND THEY HAVEN’T EVEN DIAGNOSED THE ISSUE YET!!! 2.5 months and they refuse to even spend 10 minutes to diagnose it. They are also refusing to offer a loaner car. Here we are down to one car to get us to work, pick up/drop our kid off at school and sporting events all while paying insurance and car paym... read more
Needed a new key fob for my son's Audi. I ordered the key fob it comes in in 4 days and then I called to make an appointment to have it programmed can't get me in for 2 weeks just for a simple program of the fob. I have an appointment set the day of the appointment the vehicle arrives an hour before the set appointment and I'm told that they are checking the vehicle in as it was dropped off early. They then tell me that it will take 4 to 5 hours to program the fob. Call them at the 4-hour mark and they had just started the v... read more
If you have any issues with your Hyundai, call Brady for service. He's the best. If you have any issues with parts, DO NOT HESITATE to call and ask for Andrew for parts. He's AMAZING. I'm not kidding. These guys will take care of you. It's a great place to have your Hyundai, Scooby, or Audi worked on. I've had nothing but a great experience with these folks. But Andrew in parts is a whole other issue. He's such a good dude. He'll give it to you how it is, but be super polite about it. I've never felt more part of the family ... read more
Finally posting my experience because I've moved out of state and will never be forced to go there again (due to them being the only Hyundai dealership in the area). Do NOT take your car to be serviced there. If you absolutely have to go there for warranty work etc., take detailed photos of your cars interior and exterior and heck inside the hood and of the brakes and tires. Request a loaner as soon as you drop it off (they will not offer or let you know that it's an option, even if they've had your car for two months and yo... read more
Frequently asked questions about Williams AutoWorld
How is Williams AutoWorld rated?
Williams AutoWorld has a 3.3 star rating with 93 reviews.
When is Williams AutoWorld open?
Williams AutoWorld is open now. It will close at 6:00 p.m.
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