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Williams AutoWorld
- Automotive
- Lansing, MI
About this business
Location details
2924 E Grand River Ave, Lansing, MI, 48912, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Needed a new key fob for my son's Audi. I ordered the key fob it comes in in 4 days and then I called to make an appointment to have it programmed can't get me in for 2 weeks just for a simple program of the fob. I have an appointment set the day of the appointment the vehicle arrives an hour before the set appointment and I'm told that they are checking the vehicle in as it was dropped off early. They then tell me that it will take 4 to 5 hours to program the fob. Call them at the 4-hour mark and they had just started the v... read more
If you have any issues with your Hyundai, call Brady for service. He's the best. If you have any issues with parts, DO NOT HESITATE to call and ask for Andrew for parts. He's AMAZING. I'm not kidding. These guys will take care of you. It's a great place to have your Hyundai, Scooby, or Audi worked on. I've had nothing but a great experience with these folks. But Andrew in parts is a whole other issue. He's such a good dude. He'll give it to you how it is, but be super polite about it. I've never felt more part of the family ... read more
Finally posting my experience because I've moved out of state and will never be forced to go there again (due to them being the only Hyundai dealership in the area). Do NOT take your car to be serviced there. If you absolutely have to go there for warranty work etc., take detailed photos of your cars interior and exterior and heck inside the hood and of the brakes and tires. Request a loaner as soon as you drop it off (they will not offer or let you know that it's an option, even if they've had your car for two months and yo... read more
*This review is long overdue. I purchased a vehicle here in the second half of 2020.* Bill Ommen screamed at me over the phone and called me "idiotic". Bill Ommen screamed at me so loudly that my husband heard through his music on his noise cancelling headphones from a different floor of our home and came to see what was happening (the phone was not on speaker, and I already had turned the volume down because Bill Ommen was yelling at me so loudly). This dealership sold me a used Toyota Rav4 with a bad transmission. I paid t... read more
Good luck if your vehicle needs serviced. Their website and voice message while on hold say walk in oil change, but when you try they tell you they don't do that and you will have to schedule an appointment... oh and about that appointment, the first available is 5-6 weeks out. If you have warranty work needing done, doesn't matter, make an appointment... 5-6 weeks out. The if you don't call they will neglect your vehicle. No communication AT ALL with updates on what is going on. If you want to know anything you have to call... read more
Frequently asked questions about Williams AutoWorld
How is Williams AutoWorld rated?
Williams AutoWorld has a 3.4 star rating with 91 reviews.
When is Williams AutoWorld open?
Williams AutoWorld is closed now. It will open tomorrow at 10:00 a.m.
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