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Williams AutoWorld
- Automotive
- Lansing, MI
About this business
Location details
2924 E Grand River Ave, Lansing, MI, 48912, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
My son just purchased a Dodge Durango from Terry the salesmen at Williams Hyundai on Wednesday, Nov. 26. He pulled off the lot with the vehicle after 6pm. By Saturday, Nov 29 the engine had blew in the car. We sent Terry a text that night knowing it was the holiday weekend. Had the car towed back to the dealer on Monday, Dec. 1 and was told today that the car needs an engine and they will only pay 45% of the cost and my son will need to pay $4,500. This is horrible customer service and horrible business. My son deserves his ... read more
Took my wife's car in and found out it needed a new engine, the overall Service Manager was extremely courteous and professional, provided my wife with a loaner vehicle until they receive and install the engine, which could take up to 6 months.
I had a mixed experience at this dealership. Jake, the car salesman, was great to work with. He was friendly, knowledgeable, and made the process as smooth as possible. Virgil, the finance manager, was also pleasant and helped guide me through the financial details without any hassle. Unfortunately, my experience took a turn when I dealt with the sales manager, Jarid. He was not customer-friendly and seemed argumentative when talking about a title mishap on their end. It definitely wasn’t the experience I expected, especiall... read more
The bad news is that it somehow takes several hours to purchase a car. Not the part where you test drive and ask questions, but to actually make the sale with the finance manager. There is a huge bottleneck at this point of the process. Nothing against him personally, he's quick and professional once you get to see him but good luck with that. The good news is I got a good car for a decent price. I worked with Tyler and he was phenomenal. He really cares, he's personable and he tries his best to make it as smooth as possible... read more
Frequently asked questions about Williams AutoWorld
How is Williams AutoWorld rated?
Williams AutoWorld has a 3.5 star rating with 77 reviews.
When is Williams AutoWorld open?
Williams AutoWorld is open now. It will close at 8:00 p.m.
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