William H. Metcalfe & Sons Inc.

Alexis Felker 

on Google

3 years ago

Absolutely awful company. Unfortunately, our warranty is contracted out to them so we have to use them because we don't want to void any of our warranties for our house. This will be our third time needing them to come out. The first, the person was supposed to come out & install dampers and after that someone was supposed to come out and check them to make sure things got fixed- the second person never showed up because "they needed more time to make sure things worked" and that Metcaff would be in contact with us, but we n... read more

Manraj Singh 

on Google

3 years ago

They don't answer your call or don't work. They will keep charging you money when ever they visit but fix nothing. I don't even suggest anyone to call them for any emergency situation. Inexperience employees. Don't call them ever. 

Krysten Clark Wilkes 

on Google

3 years ago

Our builder uses this company for HVAC warranty, and they have been horrible! Unresponsive and incompetent. We’ve had no air conditioning for 3 days now and its 90 degrees outside. They came over, looked at it, didn’t fix it, and told us they were going to come back at a later time. Now they’re telling us they have no one to send out. Sitting in a HOT HOUSE with small children and can’t even get someone out here because it seems like it’s “gonna take awhile to fix”. Unacceptable.