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Orthopedic Surgery
2166, 342 Hamburg Turnpike #205, Wayne, NJ, 07470, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Terrible service. They didn’t check my insurance in advance. I only found out when I arrived for the appointment, which was a complete waste of time.
Dr. Matarese is fantastic. He replaced both my knees. His office staff is excellent.
I understand that a doctor’s office can get backed up, but this is clearly a planning issue. No one expects offices to strictly adhere to appointment times, but the pretentious treatment of patients left waiting for over 45 minutes, only to be told it will be another hour, is unacceptable. Having a rude, inattentive receptionist who shows no regard for what’s being said further compounds the issue. Such behavior renders appointments utterly useless. From your reception staff’s dismissive attitude to the excessive delays, the... read more
The Doctor himself does a fantastic job. Knows what he's doing and communicates well. Makes you feel comfortable and at ease. He's a 5 star. My issue is with office staff/reception. When speaking with them on the phone it's like I'm training them. That may come across as mean and I've no problem explaining stuff. It's just they come across as lazy and careless. Maybe there's just nobody in charge of that particular section.
William A Matarese has a 4.7 star rating with 369 reviews.
William A Matarese is closed now. It will open on Monday at 9:00 a.m.
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