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Willamette Valley Mortgage

4.5

About this business

Founded in 2000, Willamette Valley Bank offers personal and business banking products and service. The company s offerings to both individuals and businesses include checking and savings accounts, money market accounts, certificates of deposit, retirement accounts and business loans. The company also offers merchant bankcard services to its business customers. In addition, the bank offers mortgage loans and services and an array of investment services, including qualified and non-qualified retirement plans, individual retire... read more

Location details

101 High Street NE, Salem, IL, 97301, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.530 reviews
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Amanda Casteel's profile image
Amanda Casteel 
recommend  Recommended
6 years ago

My husband and I just closed on our first house together and Greg Long was our mortgage banker and expert consultant. Absolutely amazing and will recommend him a thousand times to anyone I run into and here is why: professional and personable, knowledgeable and attentive, and clearly operating within a finely tuned machine of people that know who to efficiently work together. His systems are top of the line and I loved the explanations provided through each step, from credit application to the final phone call letting both m... read more

Alisha Sobolewski's profile image
Alisha Sobolewski 
7 years ago

We have been trying to do a VA refinance and let me tell you this has been a nightmare!!!! We signed all of our closing papers last Friday (finally after months of hell) and were supposed to fund this Tuesday (yesterday). Well that's not happening now because they put the wrong information on a document and told us it wouldn't cause any problems at all and we will still fund tuesday. Now who knows when we are going to fund. We have jumped through every loop with this company but always get set back because some thing else ha... read more

Business response:

Hi Alisha, we are so sorry to hear you were not pleased with your home loan experience. Mortgage management will contact you directly to address your concerns. 

Zackary L. Reitan's profile image
Zackary L. Reitan 
8 years ago
Corey Gorham's profile image
Corey Gorham 
8 years ago
Moises Claudio Astoray Caceres's profile image
Moises Claudio Astoray Caceres 
9 years ago
Nicola Lewis's profile image
Nicola Lewis 
9 years ago

Most horrible experience I have EVER had. In all my years in Real Estate have I ever encountered such unprofessionalism. They took our first payment to our mortgage and never applied it to the account. And now we are showing that we are in default. No one wants to take responsibility for the mistake they have made. 

Business response:

We try to meet or exceed all reasonable customer expectations and apologize if it appears we fell short in this instance. We will work with you directly to come to an acceptable resolution as quickly as possible. 

Jeremy Wallis's profile image
Jeremy Wallis 
10 years ago
Greg Long's profile image
Greg Long 
10 years ago

A bank that cares about helping people. I am proud to work here. 

Michael Witt's profile image
Michael Witt 
11 years ago

Frequently asked questions about Willamette Valley Mortgage

How is Willamette Valley Mortgage rated?

Willamette Valley Mortgage has a 4.5 star rating with 30 reviews. 

When is Willamette Valley Mortgage open?

Willamette Valley Mortgage is closed now. It will open tomorrow at 9:00 a.m. 

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