Wiley X, Inc.

Blake M 

on Google

3 years ago

I've used their safety glasses for years with no problems. When I finally do have a problem, their customer service is nearly nonexistent. I've sent a service request, which they responded to within a week. When I sent the requested information I didn't hear back, when I sent a follow up email, they didn't respond either. It's a shame because their product is good, they just don't seem to care when it isn't. 

Scott Vonhof 

on Google

4 years ago

My wife bought a pair of sunglasses and the nose piece came loose after a year or so. We sent them images of the glasses and they were going to ship us replacements but I work near their Livermore location and they allowed me to drop by and swap them out for a brand new pair. 

Uwe Druckenmueller 

on Google

6 years ago

Awesome service. A friend from Germany was visiting and broke the temple on his 6 year old WileyX RX glasses at the end of his trip. He didn’t know the model number or name so we called them and then send them pictures of the glasses and my address. They send free replacement temples the same day, I received them the next day and my friend is super happy and amazed by this level of customer service. Thank you WileyX