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Wilcox Service Company

4.6

About this business

Location details

100 Whittington Rd, Rochester, NY, 14609, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.618 reviews
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Gabe Siftar's profile image
Gabe Siftar 
a month ago

We had a fantastic experience. The team was careful and knowledgeable. They took extra time to do things right and had our new mini split system looking and working great. Highly recommended! 

Ashley Sander's profile image
Ashley Sander 
6 months ago

Got completely scammed! Told us our panel board was broken on our furnace and it was going to be around 800$ to fix it. Mind you we just paid 1K to fix our motor that was "broken".. Which also we found out was a lie. So we called in Isaac heating and cooling to see if the board was really broken. Turns out nothing was wrong with our furnace at all. All in all we gave them 1,300$ for absolutely nothing. And it honestly sucks. But you live and you learn. Do not recommend these guys! 

Laurie Kash's profile image
Laurie Kash 
7 months ago

I use to use another company until a friend referred Wilcox. The other company tried to tell me my heat exchangers were iffy. The technician was condescending. It was all just crazy. The same former company tried to rip off my neighbor. Wilcox, I will say is forever, in my heart. Wilcox is fair and get this, told me my heat exchangers were great!!. I also was so appreciative that they were respectful. As a woman, I know how to fix cars, build houses, so I know when I am being told lies. Wilcox, is a great company. I cannot r... read more

Chris Tasber's profile image
Chris Tasber 
11 months ago

Came over quickly and solved my issues for a very reasonable rate. They left everything cleaner then when they came. 

Mat Saz's profile image
Mat Saz 
a year ago

Stop your search! This will be the last service company you'll ever call, I assure you. If you're like me, you're mechanically challenged. This forces us to put our faith and trust in professionals to get the job done. I (like an idiot) contacted a big name company to diagnose and service a dead boiler. After initial diagnostics, the service person quoted me an absolutely outrageous price. I contacted Wilcox Service for a second opinion. Within a few hours they had a technician, Rob, at my house. Not only did he diagnose and... read more

Frequently asked questions about Wilcox Service Company

How is Wilcox Service Company rated?

Wilcox Service Company has a 4.6 star rating with 18 reviews. 

When is Wilcox Service Company open?

Wilcox Service Company is closed now. It will open tomorrow at 9:00 a.m. 

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