Wide Open West

Fred McMurray 

on Google

7 months ago

They allow scammers and phishers to use their services. I keep getting emails claiming to be from zoom.us telling me that Zoom has deactivated my account and to click the button to reactivate. Of course if I login to Zoom thru the website my account is fine. DoNOT use the enablers of scammers 

Jared Ross 

on Google

a year ago

company is a complete joke and running a nice scam. been without internet for nearly 3 weeks. after 6 all-day appointments no call no show from WOW technicians, they show up out of the blue without an appointment and run a temporary line across my yard, my neighbors yard, and under my neighbors deck. left a note with no date of making a permanent fix 

John Anderson 

on Google

2 years ago

Freaking useless. Since they took over from Nulink, I get spammed about every 5 minutes, all day long. My email is freaking unusable, because I get nearly 300 OBVIOUS spam messages a day, from domains which WOW should be blocking before it even reaches me. WOW's it staff are very bad at their job, or they don't care. 

Corvus Dove 

on Google

2 years ago

Had connection issues sometimes before, but kept them. They tried to send me a shipment of Google Home devices without my request or rental that I refused. When I moved, they sent $600 to collections for equipment I didn't accept, even after telling their (overseas call center) customer service I had refused the shipment. I now have my otherwise perfect credit marred and will spend months fighting for a refund on a charge I'll have to pay just to keep the damage from getting worse. What the hell, W.O.W.? 

Mike B 

on Google

3 years ago

WOW Internet, Cable & Phone is a scam. They DOS attack your modem using a subsidiary called knology.net to create a disruption to service. Stealing millions in technician fees. Service has been messed up for a week, zero resolve from these shysters. So we tracked their IP address from the DOS attacks. Lawyers have been contacted.