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1044 Fordtown Rd, Kingsport, TN, 37663, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Wholesale Spa Covers is a bait-and-switch scam company. Like other reviewers, I was contacted two weeks after placing my or with a $245 price increase. I asked for the specific reason and they were unable to provide one. Don't do business with this unethical company.
Wanted to make sure my review went through. False advertising - advertised o shipping, my receipt says paid in full with no shipping charge. A few weeks after we ordered received an email stating we had to pay an additional shipping charge. It took a month for the company to return my call and answer why the additional charge. Scott Baker very rudely advised me I could either pay the additional amount or cancel the order. I could not rate 0 so had to rate 1. Would have preferred to rate 0.
Apparently this company very successfully utilizes false advertising. I see that several customers bought an item that was advertised free shipping. I have my receipt indicating my cover was paid in full with no shipping costs due from me. then I received an email indicating that I owed shipping costs and I could either cancel my order or pay the shipping. While I am very pleased with the spa cover, the company is obviously engaging in false advertising. Beware!
DO NOT ORDER FROM THIS COMPANY. I ordered a cover for my Hot Tub on June 23, 2002. I sent another email today checking on my order. This was several emails that I sent them. They emailed me back telling me know I have to pay additional 135.00 for shipping. The website still has FREE SHIPPING blinking in red. This Company never reached out to me to let me know my order was on hold. I had my order canceled. I have to check a star but they don't deserve one
Wholesale Spa Covers has a 1.3 star rating with 22 reviews.
Wholesale Spa Covers is closed now. It will open at 9:00 a.m.
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