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Whitten Brothers Mazda
- Richmond, VA
About this business
Location details
10745 Midlothian Turnpike, Richmond, VA, 23235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Took my car in for oil change and Vicky was the service manager on duty. She is fantastic! I was informed the previous day from Paul that Saturdays were first come first served but that was incorrect. I was very upset as there wasn't an available time for service for 2.5 hours. Vicky saw how upsetting this was and somehow, exceeded my expectations by getting my oil change and tire rotation completed within an one hour! She exudes the right attitude towards customers and exceeds expectations! I will always schedule my service... read more
From the moment I dropped off my car to the time I picked it up, the entire experience was absolutely seamless. Vicky was incredibly professional, kind, and communicative throughout the entire process. She made sure I felt taken care of every step of the way and kept me updated without me even having to ask. That level of attentiveness is rare these days. Adam was equally amazing—he truly went above and beyond for both my husband and me. He took the time to bring us to the back, physically show us the issue with our car, and... read more
I would not buy or repair any car here!!!!!! My wife bought a Jeep from them, its under warranty and its been in the shop for the same thing 3 times and they can not fix it. Now they are tell her to go to another shop. They are too busy. If they would fix the car the first time they would have enough time to take care of customers. I am writing her and every other review I can find. Buyer beware.
I've had multiple issues with this dealership. 1) I was overcharged when signing my lease contract due to them using the wrong formula. I was told I wouldn't get the refund until 7-10 days after my check cleared. It took almost TWO months for them to actually release my money to me. I spoke with three different people over the two months and all of them kept giving me different answers on why I couldn't pick up my refund check even though it was supposedly already written. 2) There was some kind of issue between the dealersh... read more
Had a great, no-nonsense experience here from test-driving to purchasing. Shoutout to Anthony and Eric for making it happen and being a pleasure to work with.
Frequently asked questions about Whitten Brothers Mazda
How is Whitten Brothers Mazda rated?
Whitten Brothers Mazda has a 4.6 star rating with 857 reviews.
When is Whitten Brothers Mazda open?
Whitten Brothers Mazda is open now. It will close at 6:00 p.m.
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