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Whitestone Financial
- Financial Services
- Raleigh, NC
About this business
Location details
4701 Atlantic Ave #111, Ste 111, Raleigh, NC, 27604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had called last month to update our account information. Now that the 1st arrived we're not able to log in and the money hasn't been taken off our account, indicating that even though we called twice, they did not update our information correctly. I am supposed to pay my car payment on the first, but they're closed until the 4th?! Now I am late on a payment and it will effect my credit due to a simple error. Disappointing as I spent quite some time on the phone last month to update my information.
I liked and respected everyone at the company in Goldsboro until they lied. I called them up stated i had chemo was told they would send someone to pick up the car and later got a letter stating they took the car because i had no insurance. Tell the truth!! In may i voluntarily surrendered my car because i was sick.
Friendly and courteous customer service reps...they will work with you if you are having difficulty making your payments on time as long as you keep open communication with them, but isn't that true for most financial institutions...I was blessed to have Whitestone pick up my financing due to not only bad credit, but I have a repo on my record, they allowed me to purchase and finance my 1st vehicle without the help of a co-signer or jumping through too many hoops to get there...thank you Whitestone for allowing me to establi... read more
This company is a fraud I paid them off in February have all of my documents and it is now July, they were still on my credit report as owing I filed a dispute with Equifax and Whitestone said that they were reporting correctly, which is fraudulent. They have been paid off and I'm contacting Equifax again with all of my documents because no one from Whitestone will return my calls!
This the wosrt place to ever go threw to get a car they don't care about there customers at all I repeat don't EVER work with them
Frequently asked questions about Whitestone Financial
How is Whitestone Financial rated?
Whitestone Financial has a 2.4 star rating with 14 reviews.
When is Whitestone Financial open?
Whitestone Financial is open now. It will close at 5:30 p.m.
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