White Swan Dry Cleaners

Paula G. 

on Yellow Pages

9 years ago

Terrible customer service. They lost my dry cleaning in August. In September I completed their claim form after what I was told had to be 30 days. It's been several more weeks. I've now called 7 times and have been told the owner will call me back. No one ever has. 

Jim S. 

on Yellow Pages

10 years ago

They damaged my cashmere topcoat. I was told it was due to a coat construction issue (separation of fusible facings – which means nothing to me), so the White Swan employees did acknowledged the damage occured in their store. The fact is the coat was cleaned before by another Dry Cleaner with no problem, I took it to White Swan and now it's damaged. No one, including the owner, was willing to accept any responsibility. Very disappointing for a repeat White Swan customer. 

Cliff B. 

on Yellow Pages

10 years ago

Don't trust them. I left them a leather jacket and shear curtains to clean. The jacket was no better than when I left it with them. It obviously wasn't cleaned. They said nothing and noted nothing when I picked the curtains up but when I unbundled one it was not clean. Slick Jim the owner will talk you to death but won't make it right. Should have stayed with Leona's Cleaners 2429 State Rd, Cuyahoga Falls, OH 44223 (330) 929-8268 honest people better price and service. 

Debbie W. 

on Yellow Pages

10 years ago

For my daughter's wedding we rented cabins for three days. Upon picking my mother of the bride dress up from White Swan cleaners they started to just give it to me to take and I said I had better try it on as the sign says once you leave they are not responsible. The alternations lady said, it's ok and repeated it over and over as I stood in my dress that was dragging on the front and wayyyy too short in the back. I was so sad! The lady said she was sorry for what she did and sat down at her machine. i was told to come back ... read more