Whistler Splash

Lucia Pastoreková 

on Google

2 months ago

I recently had hot tub services performed by Splash at my Whistler property, resulting in a $5,447 charge that was never quoted, approved, or authorized in advance. At no point did I receive a written estimate or contract outlining the costs. Under BC consumer protection laws, charges over $50 require a written contract or estimate, and exceeding it by more than 10% without reauthorization is unacceptable. Despite reaching out to dispute the charge and request a detailed breakdown, I am still waiting for a satisfactory resol... read more

Annie Chen 

on Google

9 months ago

They don’t show up all the time, my hot tub was poorly maintained, at the end I had to pay up a lot to repair it. It was very disappointing. 

Turtle Lover 

on Google

a year ago

I had a disappointing experience with this company when one of their employees, driving their company vehicle on a rainy day, deliberately splashed me as I was walking (in a gated community). Despite ample opportunities to avoid it, they did not. The employee's actions were unprofessional and disrespectful. This incident reflects poorly on the company's commitment to customer satisfaction and basic customer courtesy. *employee was driving the company pick up not the car pictured in the photo.