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Wheel & Sprocket
- Retail
- Oak Park, IL
About this business
Location details
1118 Westgate St, Oak Park, IL, 60301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 4:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
My experience might be an anomaly. There seem to be a lot of satisfied customers but my experience wasn’t good. I dropped a bike off for repairs and a tune up. They gave me a reasonable estimate and told me it would take about a week. I waited 10 days and heard nothing. I finally called and they told me that the rear wheel was damaged and needed to be replaced which adds another $100 dollars and a week’s time to the process. I can give them the benefit of the doubt about how the wheel was damaged but why did they let the bik... read more
I had a great experience as a first-timer in the shop. Keith was welcoming and very helpful in getting me set up with the bike I purchased online. He recapped the details of it, made sure the seat height was right, and told me of community rides around the city to get tapped into. Although I live in the city, I'll definitely be back to the shop. Thank you Keith!
Service is excellent - quick, friendly and professional. The team took time to evaluate my bike and didn’t charge for putting air in tires and making minor adjustments. They also took great care to help fit me with a new helmet. Very lucky to have this great bike shop and team in Oak Park! Thank you!
GO SOMEWHERE ELSE!!! Ive brought multiple bikes here for various repairs, tune-ups, and upgrades. Each time I've left feeling disappointed, insulted, cheated, and overall unhappy about the treatment I received from the technicians and service people. I got a quote for $108 dollars for an upgrade to my mountain bike. But then they switched the parts and charged me $90 for a freewheel that is readily available online for around $50. The final price was over $150 so they upcharged me and didn't stick to their original quote. I ... read more
Frequently asked questions about Wheel & Sprocket
How is Wheel & Sprocket rated?
Wheel & Sprocket has a 4.8 star rating with 546 reviews.
When is Wheel & Sprocket open?
Wheel & Sprocket is closed now. It will open tomorrow at 11:00 a.m.
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