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WFCU Credit Union
- Windsor, ON
About this business
Location details
3077 Dougall Ave, Windsor, ON, N9E 1S3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I feel judged at this one
Impossible to do business with these guys. Laziest staff & union in existence, as you can see with their reviews. Been trying for over a week to get in touch for over a week to inquire on a finance related matter. The lazy staff, lazy reps, lazy eveybody. Visited a 2nd time, they said they'd call back next day. 3 days later they called once, I called back immediately after to the same extension and no answer. These guys HATE MONEY. Garbage institution, hence below 3 star reviews.
I am at the bank to close my account at Dougall location. They charging me for draft and I asked them to waive $7 and they said on Saturday we don’t have manager and senior banker who runs the bank for the day has no authority to waive. That is service they provide .
I was considering switching my mortgage to WFCU, but after my experience with their agent, Rick Jeffrey, I have decided to take my business elsewhere. Based on this experience, I will also be advising friends and family to explore other options. After submitting a contact request through the WFCU website, Rick initially reached out by email but quickly moved communication to text messages and phone calls. I repeatedly requested that all correspondence remain through email; however, he continued to respond via text instead. H... read more
Since moving to WFCU from WCU, service is just terrible. Closed the account and it was a horrible process.
Frequently asked questions about WFCU Credit Union
How is WFCU Credit Union rated?
WFCU Credit Union has a 2.7 star rating with 42 reviews.
When is WFCU Credit Union open?
WFCU Credit Union is closed now. It will open tomorrow at 9:30 a.m.
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