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WexExpress

3.5

About this business

Location details

951 Casa Rd, Cadillac, MI, 49601, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 6:00 p.m.
Tue5:00 a.m. to 6:00 p.m.
Wed5:00 a.m. to 6:00 p.m.
Thu5:00 a.m. to 6:00 p.m.
Fri5:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.5123 reviews
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Jennifer Hannum's profile image
Jennifer Hannum 
2 weeks ago

Most of the time they are great but other times I wish they were more understanding and flexible. It's not my fault I'm unable to drive so I rely this source but I can't even schedule TWO days ahead for a ride to get to my appointment and it's not enough for them and if their time frame they pick cuts into the time I'm still in session then I'm cutting my therapy appointment short. So many busses you can't find ONE that would pick me up as I requested. 

Accountability Management's profile image
Accountability Management 
4 weeks ago

Drivers will pull out right in front of you then do 10mph under the speed limit. Doesn't seem like a safe option for passengers 

Becky Susanka's profile image
Becky Susanka 
2 months ago
Daniel James's profile image
Daniel James 
3 months ago

Great drivers, but a major weak link in the office. The drivers here are excellent and the rest of the dispatch team is very good. But because it’s a small company, you notice the bad apples quickly. Dealing with Kristy in dispatch ruins the experience. She is rude and disrespectful to multiple people, just about everyday, even when you call consistently and they know exactly who you are. The drivers and the rest of the crew deserve better representation on the phones. She has the customer service skills of an ASL interprete... read more

Tina Castillo's profile image
Tina Castillo 
4 months ago

They sometimes take their time but they make sure you get to where you are going safely even with the road conditions that Michigan faces in the north. 

Frequently asked questions about WexExpress

How is WexExpress rated?

WexExpress has a 3.5 star rating with 123 reviews. 

When is WexExpress open?

WexExpress is closed now. It will open tomorrow at 5:00 a.m. 

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