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Wetzel's Pretzels

2.8

About this business

Location details

444 Chicago Ridge Mall # K14 Chicago Ridge, Chicago Ridge, IL, 60415, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 6:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
2.829 reviews
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Italy's profile image
Italy 
3 weeks ago

I got the cinnamon pretzels and they weren’t fresh at all; then to top it off I got the cream cheese glaze and it had mold 🤢🤢. Don’t go here! 

Madalin Ramirez's profile image
Madalin Ramirez 
4 weeks ago

10/10 the bomb.com 

Alberto Vega's profile image
Alberto Vega 
4 weeks ago

I’m not one to write reviews but the employees handled this well. Despite getting yelled at by this crazy lady taking up the line the employees still took everyone else’s orders in a quick and efficient manner. Should’ve called security 

Bachata Diva's profile image
Bachata Diva 
4 weeks ago

I’m at the mall there’s five employees it’s not even 6:30 PM and they refuse to bake a pretzel. I have seven witnesses in the line. They all agree with me. They’re all shaking their head that that’s wrong. Somebody needs to investigate this look at the camera cameras, they got a camera in the corner to make sure that they understand why this company is losing money because if they’re gonna stop serving people any fresh baked products 2 hours prior to closing that doesn’t make any sense….. 

Ari ana's profile image
Ari ana 
a month ago

I ordered a couple items, went home and realized I was missing two. I don’t live close enough to make the trip back on a Saturday after 7 pm. The manager said they couldn’t do anything because it had been 4 days since the purchase. I called 3 times. No answer. I also emailed customer service and they said they would forward my issue with my receipt and didn’t do that. Maybe it’s just a few dollars, but with no intention of finding a resolution is bad for business. Shame on you. 

Frequently asked questions about Wetzel's Pretzels

How is Wetzel's Pretzels rated?

Wetzel's Pretzels has a 2.8 star rating with 29 reviews. 

When is Wetzel's Pretzels open?

Wetzel's Pretzels is closed now. It will open at 11:00 a.m. 

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