Westway Ford Service

Ricardo Barrientos 

on Google

a month ago

If you bring your vehicle here for warranty MAKE SURE the WARRANTY covers whatever is wrong with the vehicle because they’re gonna try to charge you with a ridiculous amount of money for just the diagnosis they charged me with $450 of 2 diagnosis which is stupid and absurd and they said it was actually 3 but they’d dismissed 1, btw the 2 diagnosis where for the same vehicle so this doesn’t make sense, ohh and btw these people they don’t have real mechanics here they have what it’s called “TECHNICIANS” so just have this in mi... read more

Lance Koster 

on Google

3 months ago

Drove an hour for a scheduled oil change and was told we had to leave the car overnight. They said the schedule time is s drop off time not the actual time. Does not say that when you schedule. 

Stephen Brusniak 

on Google

4 months ago

TLDR: The issue wasn’t the bad news — it was the way it was delivered. Full Review: I’ve brought my F-150 to Westway Ford several times since buying it in 2023. My first visit was excellent, but each subsequent visit has been a noticeable step down in quality and care. Maybe that’s just the way things are now, but this most recent experience was the breaking point. I called in about a windshield issue and spoke with a service advisor who immediately told me — before seeing the vehicle, hearing and understanding the details, ... read more