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Westpac General Insurance
- Insurance
- Sydney, NSW
About this business
Location details
50 Pitt St, Sydney, NSW, 2000, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
They are interested in selling the policies, but when it comes to the claims - most of the claims officer talks as a lawyer/client relationship instead of a customer relationship.
Honestly I feel 1 star is generous. Westpac were never great to start with but ever since they started using Allianz everything is a nightmare. Delays, refusals without reasons, there is no customer service, truly appalling.
Really disappointed with this policy. You lose your no-claim bonus just for lodging a claim, even if you don’t actually proceed with it. For example, after the recent hail event, every other insurer is sending assessors to inspect damage to roofs and solar panels. When I called to arrange the same, I was told my premium would increase by $80 a month simply for having someone come out to take a look—because lodging a claim automatically removes the no-claim bonus, even if no repair or payout is made. This feels unfair and out... read more
Google always makes life easy and better
The are terrible Insurance in New Zealand Auckland they’ve been sending some falls document asking people to sign them by justice of the peace they’ve been doing some dodgy stuff work here in New Zealand I hope everyone watch up from them
Frequently asked questions about Westpac General Insurance
How is Westpac General Insurance rated?
Westpac General Insurance has a 1.9 star rating with 90 reviews.
When is Westpac General Insurance open?
Westpac General Insurance is closed now. It will open at 8:00 a.m.
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