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218-222 Caroline Springs Blvd, Caroline Springs, VIC, 3023, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 4:00 p.m. | |
| Thu | 9:30 a.m. to 4:00 p.m. | |
| Fri | 9:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The staff are rude and don't know how to interact with customers.
Poor service no ethics staff don't know how to speak. One of the worst bank branch Zero Star
Couldn’t keep appointment time and kept me waiting for 50 minutes Very unprofessional
Is REALLY BAD ...I CALL MANY TIMES & YOU NEVER CALL ME BACK
Never had such a poor customer service experience. The front desk staff at Westpac Caroline Springs were extremely rude. I went in simply to inquire about changing my mortgage repayments, but they refused to help and redirected me to an online chat to speak with the mortgage team. If everything needs to be done online, why even have a branch? When I asked to speak with a manager, I was told, “We’re busy and don’t have time to speak with you.” Absolutely unacceptable attitude. Very disappointed.
Westpac Branch Caroline Springs has a 2 star rating with 28 reviews.
Westpac Branch Caroline Springs is closed now. It will open at 9:30 a.m.
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