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Westland Industries
- Boat Dealers
- Vonore, TN
About this business
Location details
15 Quality Cir, Vonore, TN, 37885, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ordered a boat cover. Even though we received the original cover with all the snaps installed, we were required to install all the snaps on the replacement cover. In addition, even though we were told they ship to Canada all the time, they did not advise that there would be a customs and duties charge that would increase the cost of the product by 50%. This is NOT worth the trouble. Would have been better off to support local and have a seamstress do a custom cover. VERY disappointed and would never order again. I just hope ... read more
Apparently they sell covers under the name Great Lakes Boat Tops also. They deserve zero stars. I purchased a cover from them in 2016 and it fit perfectly. I ordered another 2 months ago and they could not get it right. The first attempt had multiple issues and was about 1.5 ft too short. I had to take photos twice to send to them so they could figure out what was wrong. The second attempt was much closer but the windshield location was again, about 1.5 ft out of position. They offered to add felt in the location that the wi... read more
Seemed like a great cover and warranty until I needed the warranty. They denied my claim but sent a tear-aid repair instead of honoring the warranty. Cover is a little over a year of use and seams are starting to come apart, but I reached out due to a hole. It's on a flat surface of the boat, no chance of anything wearing on it, but the cover is disintegrating. Seems there is a problem with the sunbrella fabric on this one. These covers aren't cheap, so unless it'll be covered inside covered storage, I recommend one that hon... read more
This review isn't about the product but the customer service and why I will only buy Westland. I ordered a cover and it didn't fit. Not Westland's or my fault but Bayliner had mounted my tower in a none standard position. The customer service there went out of the way to help me measure my boat and had me mark the cover to send back to them. Aprox two weeks later my cover showed up. Fit and finish was perfect but the customer experience I had with a frustrating situation was even better. They could have just said tough luck ... read more
Frequently asked questions about Westland Industries
How is Westland Industries rated?
Westland Industries has a 2.8 star rating with 10 reviews.
When is Westland Industries open?
Westland Industries is closed now. It will open at 9:00 a.m.
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