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Westlake Heating and Air Conditioning
- Contractors
- Moneta, VA
About this business
Location details
695 Lakewood Forest Rd, Moneta, VA, 24121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Purchased a new heating/cooling unit from Westlake Heating and Air. The installer informed me they would perform yearly service checks and all warranty request, however no one will respond to my emails or phone calls.
Did great job!
Had a new Carrier heat pump system installed in our home in July 2022. To date, September 2022, we still do not have the correct programmable thermostat as noted on our contract. Technician who performed the installation was arrogant and acted like our request to use the current programmable wifi enabled thermostat was unreasonable, even though it was less than 1 year old. Didn't know how to wire it and asked for the manual. Any HVAC technician with a decent amount of experience should be able to wire a thermostat in their s... read more
We got a new system from them in 2018. We got a new Bryant Heat Pump System. We had problems from the start. We had a 10 year part warranty as well as 1 year labor and two year service agreement. They didn't oblige to this. They would come and check the freon from time to time and then in 2020 we were told we needed a part for it to run and due to the pandemic it might take awhile. We called and called and left messages about the part and we never got a call back!!!! FOR MONTHS THIS WENT ON. NEVER CALLED US BACK. WE had no a... read more
Had service installed through one of their subcontractors. Horrible install, where I had to have another company come in and fix their shoddy work. In addition, on my invoice, they showed a 10 year warranty on parts. That 10 year warranty is only good if they registered the units with Fujitsu. Well, they never registered the units, so my warranty is now only 5 years. This company is horrible. DO NOT USE THEM!
Frequently asked questions about Westlake Heating and Air Conditioning
How is Westlake Heating and Air Conditioning rated?
Westlake Heating and Air Conditioning has a 2.4 star rating with 39 reviews.
When is Westlake Heating and Air Conditioning open?
Westlake Heating and Air Conditioning is closed now. It will open tomorrow at 9:00 a.m.
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