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Westin Homes - Sunterra
- Construction
- Katy, TX
About this business
Location details
1113 Morro Bay Ct, Katy, TX, 77493, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I came here to leave a positive review and was shocked to see the previous negative comments/reviews. It looks like the staffing had changed before our visit, but we had nothing but an amazing experience with Brian. He has been in the industry for a long time, which made him very easy to trust being so knowledgeable. Throughout the process, he felt like a friend who only wanted the best for us. Sunterra ultimately ended up being too far from the area we needed to be, but Brian helped guide us in the right direction. We plan ... read more
Very disappointed to have to write this review. How difficult is it to provide a quality customer experience? Our initial interactions with Charles were fantastic! But when my realtor and I started asking more direct and complex questions he turned very difficult and disinterested. I tried going to the sales office to ask a few questions while Charles was out but Kirk (I believe it was his name) refused to help. According to him, because we were already working with Charles, he couldn't answer something as simple as adding a... read more
Awful experience with Westin Home and Kirk hidden info.I was trying to buying a home from them .5064 steady breeze location and the home have a lot issues.Today 11/18 /24.After waiting almost 2 months and tons text and mails to Kirk and Kirk manager they decide don’t give earnest money. 9/17 received an email stating Westin Homes would not be signing the clarification and that the buyer could sign closing instructions (which I had already explained the underwriting was not accepting) 9/20 - Final walk was moved to Tuesday @1... read more
Very disappointed to have to write this review. How difficult is it to provide a quality customer experience? Our initial interactions with Charles were fantastic! But when my realtor and I started asking more direct and complex questions he turned very difficult and disinterested. I tried going to the sales office to ask a few questions while Charles was out but Kirk (I believe it was his name) refused to help. According to him, because we were already working with Charles, he couldn't answer something as simple as adding a... read more
Gorgeous community, awesome homes, what more do you need?
Frequently asked questions about Westin Homes - Sunterra
How is Westin Homes - Sunterra rated?
Westin Homes - Sunterra has a 3.3 star rating with 10 reviews.
When is Westin Homes - Sunterra open?
Westin Homes - Sunterra is closed now. It will open at 10:00 a.m.
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