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Westhaven Power
- Solar Installation
- Yuba City, CA
About this business
Westhaven Power designs customized, energy-efficient systems for residential homes and commercial properties. Working with top brands such as Enphase, Generac, LG, Panasonic, Q-Cells, Solaria, and Tesla, we bring you the most ultra-reliable solution for all your energy needs and grid liberation.
Location details
800 Northgate Dr, Yuba City, CA, 95991, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Good sales, terrible service and product. And they do not stand behind their installation, the product they sell you or their self claimed reputation. It is quite comical to listen to their service manager tell you how great they are, yet they are unable to communicate with customers, unable to fix equipment or provide quality work... Worst company I've dealt with in many years. Once the equipment they install fails the company wants $200/hr to "troubleshoot", while Daniel is a really nice guy you wont be getting service wor... read more
Westhaven is great company, received everything i was promised my $3000.00 discount my tax credit. No problems with equipment from *******. ***** great to work with let me know about hold *** with PG&E on permits and sign off to use solar. Clean design, install no money down got 36 panels for $68,000.00 fin. payment of ****** month 5% loan. No PG&E ****!!! other than your manatory fee to stay hooked up. Important westhaven are installers not sub-contractors. Been a happy customer for 2 years *****************************
Westhaven has been HORRIBLE to work with! They get you for thousands of dollars and then when your system fails, they charge you an hourly repair fee even when youre under warranty, then they leave and you check your solar app again and its still not producing a month later. Then they say, I did you the favor and contacted solar edge and they will push through an update but that will take ***** hours. Meanwhile I am paying on the solar loan and now a hefty true up. Highly dissatisfied with the service.
What started as a good relationship, in the long run, ended with disappointing results. I bought my solar in 2015, with Westhaven being the installation sub-contractor. I had 25 year warranted on the panels and micro-converters from ****, and 10 years parts & labor from Westhaven. The system went down in 2021 and when I received my true-up from **** in Sep 2022, I called Westhaven to come check it out. They didnt send anyone out until March, 2023 and after informing me that their name brand processor wasnt working, they said... read more
We shopped around for solar and settled on Westhaven due to the price. We signed all the documentation and were looking forward to starting. We were never contacted and had to reach out to our salesman and ask for a start date. They started installing the solar, and we realized communication would be difficult, if not impossible. At one point, they needed the keys to our attic. They did not return the key for 3 days. When the keysvwere returned, they were left in the lock. It was disappointing. We contacted the salesman, who... read more
It has never once worked correctly and still doesn't. The customer service at the office is not helpful at all even downright rude. Even if the system was fully operational, it does not and will not perform the functions it was purchased to do. The time-consuming work and unsafe conditions of construction were appalling. I could not be more disappointed in the company, the service and this product. You would think for almost 100k you would get what you paid for. I came into contract with West Haven two years ago and I still ... read more
Someone from this company knocked on my door and rang my doorbell after 8:00 PM tonight. Not ok with me.
Great customer service and communication throughout the entire process from financing to installation to final operating approval. We are extremely happy we choose Westhaven.
Great work crews, but poor customer service and management. I've had my new solar system up for a month now. It is not producing power. After weeks of trying to get a response from WestHaven, I called PGE. Turns out the system is non- compliant and PGE won't let it be connected to the grid. PgE has repeatedly tried to contact WestHave. But get no replies. I've paid WestHaven a hundred grand for this and as soon they got my money, they stopped communicating with me. If I knew what I now know about WestHaven, I'd pick a differ... read more
Frequently asked questions about Westhaven Power
How is Westhaven Power rated?
Westhaven Power has a 3.8 star rating with 346 reviews.
When is Westhaven Power open?
Westhaven Power is open now. It will close at 5:00 p.m.
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