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662 Woodville Rd, Guildford, NSW, 2161, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Subject: Formal Complaint Regarding Vehicle Purchase and Service Experience To whom it may concern, Western Toyota – Guildford / Clifford, Sydney I am writing to formally submit a complaint regarding the vehicle I purchased from your dealership and the unacceptable service experience that followed. I purchased a vehicle from Western Toyota, and at the beginning, everything seemed professional. However, after approximately five months, I was informed that the car required a service. When I brought the vehicle in, your staff i... read more
My experience with Toyota Australia has been extremely disappointing. I visited them 5 times for a leaking issue in my ute, and even after keeping my vehicle for a whole month on the last visit, they still failed to fix it. Instead of taking responsibility, they returned it with the same problem. This is not the level of honesty or service customers should expect. I strongly advise others to be cautious when dealing with Toyota Australia
terrible customer service. refuse to acknowledge potentially fatal structural faults with the vehicles they service. will not be bringing my vehicle back here
Bad customer sevice and never speak to customers respectfully very disrespectful and never think of going there
Western Toyota has a 4.2 star rating with 1,013 reviews.
Western Toyota is closed now. It will open tomorrow at 8:30 a.m.
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