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Western New York Dental Group
- Dental
- Buffalo, NY
About this business
Regardless of the treatment needed, new patients are often surprised at the individual attention that comes with a visit to Western New York Dental Group. We elicit this reaction by focusing on a blend of Quality, Convenience and Caring. It would be our privilege to partner with you to help you and your family work toward achieving a lifetime of good oral health and overall well-being!
Location details
2290 Delaware Ave # 300, Buffalo, NY, 14216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Have been going to WNY Dental for 6-7 years. At this location, I called ahead to inform I would arrive late and the receptionist answered the phone with just “hello”. I arrived late but within grace period of 15 minutes at around 15 minutes. I was refused service by the receptionist. It’s very difficult at times to fit these kinds of appointments in a busy schedule (I had already rescheduled from a few weeks/month ago), and it’s nice when medical offices can be accommodating.
I don't leave bad reviews unless the situation is so frustrating and prolonged that I feel compelled to. Over the past six months, the experience with this office has been awful, which is a shame since the dentist and dental hygienist were very friendly. However, the billing department struggles to get things together and makes too many mistakes. I have had 8-10 calls with them over the past 6 months, stating that my bill has been taken care of, only to be told it hasn't been several times, back and forth. I went in for a de... read more
I've been going here for maybe 8 years and I've had some serious work like a root canal done. I have a needle phobia so it's great that the dentists will work with you and listen to your concerns and are pretty skilled so I highly recommend checking them out to set you straight.
This company should be avoided at all costs due to unethical and incompetent billing practices. I have good insurance, been going here for a while for cleanings, and then out of nowhere I get an unexpected bill stating there is a past due balance of….. zero dollars. I called, they apparently put my insurance id wrong on the claim. Ok. The problem is this scenario has repeated multiple times over months. I go to pay online and it says no balance due, I call and am told to disregard. Now I get a letter threatening to send this... read more
Frequently asked questions about Western New York Dental Group
How is Western New York Dental Group rated?
Western New York Dental Group has a 4.4 star rating with 111 reviews.
When is Western New York Dental Group open?
Western New York Dental Group is closed now. It will open tomorrow at 7:30 a.m.
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