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Western Mass Physician
- Doctors
- Chicopee, MA
About this business
Location details
262 New Ludlow Road, Chicopee, MA, 01020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The PA, Melissa Miles, was so understanding and helpful. The office assistants accommodated my walk-in even though I came in soon to closing. Great experience, the best I’ve had at an urgent care thus far!
Last time I was there, there was 1 person in front of me. Well, 4 hrs later I was finally seen. I have to go back again but if it's longer than an hour, I'm outta there! The ER probably would have been faster! LOL And that's crazy 😕 😳
You literally come here sick as hell, for the to make you wait for 2-3 hours in the waiting room because they won’t let you make phone call appointments which is more convenient. You wait here the whole day to then wait another 30-40 minutes for a doctor to come in talk to you for 10 minutes then make you leave. And if your prescribed medication your waiting another 30-45 minutes for the pharmacy so your sicker then ever waiting all day for a doctor to give you 5-10 minutes of there time then leave I came im at 11 and it’s 1... read more
Every single time I come here the staff and providers are so great! I love that they offer walk ins. The staff is amazing and Sara is always so helpful and so professional and she made sure I was seen. Thank you Sara and thank you to all staff who make it a great experience to come here. I can tell you all care for your patients.
Went yesterday and been told to call back the following day. Ive been calling for hours and on hold just to speak with someone about an important matter and eventually pressed 1 prompt to keep my place in line after waiting an hour just to talk to someone...I was called back over an hour after the call back prompt and for nothing because it was simply an operator taking messages to send them to call me back which defeats the purpose of a call back prompt to keep place in line. The operator took almost 20 min of dead silence ... read more
Frequently asked questions about Western Mass Physician
How is Western Mass Physician rated?
Western Mass Physician has a 3 star rating with 38 reviews.
When is Western Mass Physician open?
Western Mass Physician is closed now. It will open tomorrow at 9:00 a.m.
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