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Western Mass. Gastroenterology Associates, P.C.

2.5

About this business

Location details

299 Carew St #419, Ste 419, Springfield, MA, 01104, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:30 p.m.
Tue8:30 a.m. to 4:30 p.m.
Wed8:30 a.m. to 4:30 p.m.
Thu8:30 a.m. to 4:30 p.m.
Fri8:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
2.538 reviews
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Michelle Masse's profile image
Michelle Masse 
5 months ago

I just called to schedule an appointment with my longtime doctor, Dr. Slitzky, who I adored. I was told he retired and they have no drs to give me an appt with right now and to call at the end of January. I said well can I still get refills of my medicine? I’m on a biologic for Crohn’s. She said only if I book with a PA and the first appt is in October. It’s January. This office gave me no warning of a retirement, won’t give me another doctor, and told me if I have an emergency to go to the ER. If I miss my medication I will... read more

Rebecca Castonguay's profile image
Rebecca Castonguay 
7 months ago

I truly wish I could give a better rating because Dr. Sampson has been exceptional. Unfortunately, she is leaving the practice — and after my experience with this office, I can understand why. My experience with the administrative side of this practice has been one of the worst I’ve ever had with any medical provider. Under Dr. Sampson’s care, I was prescribed a biologic for Crohn’s Disease and have been on it for over two years. When my insurance required a prior authorization, the office refused to process it until I was s... read more

Rob Johnson's profile image
Rob Johnson 
7 months ago

Would give zero stars, I tried to get an appointment and couldn’t even accomplish that. You need to quit your job and change your entire life and stare at your phone until they decide they are ready to do the simple task of scheduling. When you return their call at your convenience, they will hide behind a secretary who isn’t capable of anything except telling you they are busy and will call me back. Ok, so after the third time of them wanting to play phone tag, i asked the secretary when do these people work? She says they ... read more

ingrid westcott's profile image
ingrid westcott 
7 months ago

I came to this office with diverticulitis and was told if I had a repeat occurrence to just call and they would refill the prescription so today I did that and they have no idea what prescription they wrote me… Disgraceful medical care 

Ashley's profile image
Ashley 
10 months ago

Wonderful staff and providers nowadays. Pleasant change from years past 

Frequently asked questions about Western Mass. Gastroenterology Associates, P.C.

How is Western Mass. Gastroenterology Associates, P.C. rated?

Western Mass. Gastroenterology Associates, P.C. has a 2.5 star rating with 38 reviews. 

When is Western Mass. Gastroenterology Associates, P.C. open?

Western Mass. Gastroenterology Associates, P.C. is open now. It will close at 4:30 p.m. 

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