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Western Laundry
- Dry Cleaning
- Pullman, WA
About this business
Specialties Western Laundry is a locally owned dry cleaners, serving the Palouse in Moscow and Pullman. We do everything from simple fluff and fold laundry to complicated leather care, personal household items to large business/university orders. We're committed to providing our community with competitive pricing, exceptional customer care, while ensuring we stay Eco-friendly. Sign up online for our FREE pick-up & delivery service! History Established in 2000. After visiting and falling in love with the Palouse, Alex and Hea... read more
Location details
1003 Northwest Nye Street, Pullman, WA, 99163, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Western Laundry location in Moscow, ID (branch of the Pullman business): employees there were rude to my employee picking up laundry, my laundry was not done when I was told it would be and it was not done properly (according to the contract). This occurred numerous times (not just once) ~ even after speaking to a manager on multiple occasions. It is astounding a business would not correct these issues swiftly. I am appalled that they did not offer a solution such that I could continue to use their service.
Business response:
My husband and I own Western Laundry (the main branch is in Moscow rather than Pullman), we both work other jobs and have had a manager for the last several years, he just recently took another position and we've stepped back into the business working nights and early mornings alongside our main jobs. Thus we just checked in with our previous manager to find out the following information related to this complaint: "we had a great relationship with the employee that brought laundry in, we never had a contract as this was a $2... read more
Frequently asked questions about Western Laundry
How is Western Laundry rated?
Western Laundry has a 3.4 star rating with 31 reviews.
When is Western Laundry open?
Western Laundry is open now. It will close at 6:00 p.m.
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